Whether you’re relocating a loved one to a new care facility across the country or managing their journey with medical needs, Flying Angels is here to help. We offer comprehensive bedside-to-bedside non-emergency medical transport services for clients facing a wide range of health challenges. We also have five-star reviews of Flying Angels that show the effort we put into what we do.
Our expert flight nurses, who are registered nurses (RNs) with specialized training, are equipped to travel with clients who have dementia, diabetes, mobility issues, or conditions like broken bones, heart attacks, or strokes. We also provide care for wheelchair users and patients requiring oxygen or other medical equipment during their journey.
We’re extremely proud of the more than 225 five-star reviews of Flying Angels. They offer a glimpse into how our experience and approach to providing NEMT services benefits our clients. The following takes a closer look at some of those reviews.
Flying From California to Texas After Spinal Cord Surgery
L. Watts writes that his father in California had no family or friends to help care for him after a recent spinal cord surgery that left him a paraplegic. Watts lives in Texas and tried to manage his care from afar but wrote that it became “very difficult and quite stressful.”
He wrote that because his Dad was independent and self-sufficient, “adjusting to this new medical condition has been a tough journey.”
“Words cannot express my sincere gratitude for Flying Angels,” he wrote. He added, “We considered many options but ultimately decided that medical transport with Flying Angels was the best option for him to get to Texas. Not only was it the best option, but it also turned out to be an outstanding experience!”
He wrote that Flying Angels coordinated everything very efficiently, communicating well and answering any questions or concerns. “The flight nurse, Andrew, is very knowledgeable and passionate about his job. I cannot imagine how this would have gone without Andrew’s experience, patience, and compassion,” he wrote.
Flying Angels also came through when the airline canceled his father’s flight. Flying Angels quickly set up another flight with a different airline and got all the ground transportation set up. L. Watts wrote that “Andrew waited at the hospital with Dad the day before hoping for clearance and was readily on point once things got back on track for the journey home. We prayed and crossed our fingers for no more delays. Andrew communicated well with me the entire way and sent pictures of my Dad to reassure me that he was OK!”
“They finally made it to Houston, TX late that night and I met them at the receiving facility. Andrew stayed the course to make sure my Dad was well-received and settled in. This service went above and beyond my expectations and I would absolutely recommend this company to anyone that needs medical air transport for a loved one!”
Traveling From Colorado to Ohio After Having a Stroke
A reviewer who wrote under the name David French shared the story of having to move his Mom from Colorado to Ohio. She had suffered a stroke and lost mobility on her right side, making it impossible for French to transfer her from a wheelchair to an airplane seat.
French wrote that he initially looked into a van transport that would have required an 18-hour drive. He wrote that it would have been more expensive than what he paid Flying Angels. He also looked into a private jet, but that cost was “prohibitive, to put it mildly.” They eventually chose Flying Angels.
“Audrey was our RN and we couldn’t have been more pleased with her in every way. She introduced herself via text before we met her the night before our trip. She was thorough, personable, knowledgeable, confident, and understanding,” French wrote. “My mom and I knew we were in good hands as Audrey maneuvered us onto the transport van, through the airport, onto the flight, and then to my mom’s new facility. It gave us such peace of mind that we were even able to enjoy the experience. We highly recommend this service, which was truly a Godsend to us in every way.”
Senior Care on a Move from Idaho to Georgia
Another reviewer under the name Clark Savage wrote about having to move their 90-year-old, non-ambulatory mother from Boise, Idaho to Atlanta, Georgia. Like many people, Savage said he did not know where to begin.
“So, I Googled it and found Flying Angels. I have to admit thinking about the process filled me with apprehension and anxiety. But, from the moment I spoke to Elise in a preliminary consultation, I began to believe that I could do this move and that everything would work out.”
He wrote that the flight nurse, Chris Davis, was excellent. “Chris met us a day before the flight and connected with my mother. Throughout the entire process, Chris was knowledgeable, professional, empathetic, and kind,” he wrote. “Due to Chris’ exceptional skills, the flight was smooth and painless. When we tucked my mother to bed in Atlanta that night, she was smiling and happy, which made me thankful.”
He concluded that “there are not enough words in the English language for me to express my appreciation for Flying Angels. I recommend using them to the highest degree possible. If you have a precious cargo you need to relocate, use Flying Angels. They are outstanding!”
Providing Information and Confidence, Assured Help During Your Flight
Many reviews take the time to point out how the Flying Angels team, both the RN Flight Coordinator who books the trip and the flight nurse who travels with the patient, made the experience so much less stressful.
A review from a Google reviewer named Emily Riggall focused on a trip from Los Angeles to Atlanta, the flight coordinator was “exceptionally organized and communicative from the moment I first reached out to learn more about the company and their services. She patiently answered my millions of questions and was endlessly reassuring.”
She also had praise for the flight nurse, Chris, writing that he “was absolutely wonderful” and “truly took the time to talk with me and my family prior to travel. He was calm, collected, and confident throughout the trip. Chris was prepared and personable and made us all feel calm.”
Another review under the name of Indra Samaroo expressed similar sentiments about flying her Dad back to the United States from Trinidad. She wrote Flying Angels, which made the whole process so easy and affordable. Although I was scared how he was going to do on the trip, [the flight nurse] made sure that he was stable the entire trip. Words cannot express the amount of gratitude and peace I felt during the entire process. Thank you. Flying Angels.”
These types of five-star reviews of Flying Angels are plentiful on Google because of the time and commitment the company makes in providing the best possible care to clients. With years of experience and a track record of success, Flying Angels provides a needed service in the best possible way.
Contact Flying Angels to learn how they can meet your non-emergency medical transport needs.