After a major medical event like a stroke, heart attack a chronic illness, or serious injury, the path to recovery often includes a transition from a hospital to an inpatient rehabilitation facility, preferably a Center of Excellence. These specialized facilities are high in concentrations of expertise in a variety of medical areas and play a crucial role in helping patients regain their strength, relearn essential skills, and work towards maximum recovery and independence.
The transition to a rehabilitation facility can be a major logistical challenge, especially for those traveling long distances. This is where non-emergency medical transportation (NEMT) services become invaluable resources.
NEMT providers specialize in offering safe, comfortable transportation for patients with medical needs. Whether it’s a short trip across town via ground transportation or a longer journey involving commercial air travel, these services ensure that patients make the transition to rehabilitation facilities smoothly and without complications that could hinder their recovery process.
Trained staff, specialized vehicles equipped with essential medical equipment, and door-to-door service minimize strain and offer peace of mind for patients and their families.
Patient-Centered Transitions to Rehabilitation Facilities
The journey from hospital to a rehabilitation facility, while often challenging, may be a crucial next step in the recovery process. By leveraging the services of NEMT providers, patients gain greater access, across the country, to specialized care – whether an elite stroke center, or a highly rated spinal cord injury or traumatic brain injury rehabilitation facility (to name a few).
With patient-centered transitions that prioritize comfort and expert medical oversight, including the presence of flight nurses who travel with patients on commercial flights, the road to recovery can progress more smoothly. As healthcare continues to become more specialized, NEMT services remain an essential bridge, helping patients reach their chosen destinations for healing and rehabilitation.
The Importance of Centers of Excellence
For certain complex medical conditions or highly specialized treatments, patients may need to travel to designated Centers of Excellence. These facilities are renowned for their expertise, high-quality care, advanced research, and comprehensive services in specific areas of healthcare. These areas include stroke, cardiology, spinal cord injury, traumatic brain injury, or cutting-edge cancer treatments, among others.
Centers of Excellence are nationally ranked, providing an unparalleled level of care and the latest evidence-based treatment protocols. These centers bring together multidisciplinary teams of specialists, and a commitment to exceptional patient outcomes. However, many of these elite facilities are limited in number across the country, necessitating that patients travel from far and wide to access their services.
NEMT for Long-Distance Travel
When a patient’s best option for care is at a distant Center of Excellence or rehabilitation facility, NEMT services enable the journey through a well-coordinated system of ground and air transportation. For instance, Flying Angels employs RN Flight Coordinators who work closely with patients, their families, and medical teams to plan every detail of the patient’s transportation. This includes scheduling commercial flights and arranging suitable ground transportation at both departure and arrival points.
Flying Angels follows stringent protocols and has qualified personnel to ensure that a patient’s medical needs are addressed throughout the entire trip. From managing medication schedules, to handling special equipment, the transportation process is handled with utmost care and precision.
On board planes, flight nurses accompany patients to monitor vitals, administer oxygen or IV fluids as needed, manage medications, and are prepared for any medical situations that may arise. This high level of care provides comfort to patients and allows family members to travel separately without the additional burden of overseeing complex medical needs.
Making the transition to rehabilitation facilities a safe and efficient experience is one of many services offered through NEMT providers. Flying Angels exemplifies how expertise, trained personnel, and a commitment to using the latest equipment can make these transitions smoother and more manageable than ever before.
Non-Emergency Medical Transport (NEMT) plays a crucial role in ensuring continuity of care for patients transitioning from hospitals to other medical facilities, including Centers of Excellence or home. This essential service bridges the gap between different phases of medical treatment, providing a seamless experience that enhances patient outcomes and supports healthcare systems.
Continuity of care is a cornerstone of effective healthcare delivery, ensuring patients receive consistent, coordinated, and comprehensive care across different stages of their treatment.
High-quality NEMT services are integral to this process when patients are discharged from hospitals and require transportation. Some, like Flying Angels, specialize in providing care for patients who need to travel on a commercial flight to reach their destination.
Ensuring Safe and Comfortable Transport
For patients requiring specialized care, a smooth transition is critical. NEMT services facilitate this transition by offering reliable, safe, and comfortable transportation tailored to the medical needs of each patient.
The importance of NEMT lies in its ability to cater to specific patient’s needs. Quality NEMT companies handle patients with a variety of medical conditions, ensuring they receive the necessary support during transit. For example, Flying Angels ensure patients travel with an experienced critical care flight nurse if they are taking ground transportation, flying by air, or both.
These services extend to a wide variety of patients, including the chronically ill and those recovering from accidents or injuries.
Patients recovering from surgery or those with chronic conditions often need to be transported in a way that minimizes discomfort and reduces the risk of complications. NEMT providers manage these scenarios by offering services such as wheelchair-accessible vehicles, specialized comfort carrier lift slings for transferring patients into and out of wheelchairs, and constant assistance from medical professionals.
This level of care is vital for maintaining the patient’s health and well-being, preventing potential setbacks that could arise from inadequate transportation.
NEMT and Long-Distance Travel
In certain situations, patients may need to travel long distances to access specialized medical care or return home after sustaining an injury while traveling. They may be seniors relocating to a new home, or closer to relatives. NEMT services that specializes in caring for patients on commercial flights can effectively manage these situations.
For example, Flying Angels recently facilitated the transport of a patient from Cuba to the United States and another from the Himalayas, who was experiencing oxygen issues.
“Our service is literally a bedside-to-bedside service,” said Bob Bacheler, Managing Director of Flying Angels, in a podcast interview on “Generation Bold.” “All of our nurses are critical care trained – U.S. trained – registered nurses. The majority have 10 to 15 years of ICU and critical care experience.”
Bob added that our nurses may take care of patients for hours, on flights (across the Pacific Ocean or over the North Pole) where there is no chance for stopping. The standards we’ve set for our nurses are high. “We need to make sure they can handle any eventuality. Or, in fact, avoid any problems. I often say that our nurses are not there to react to emergencies. Our nurses are there to prevent emergencies.”
When patients need to travel by air, NEMT providers work closely with airlines to ensure a smooth and safe journey. This involves arranging for medical escorts, securing necessary medical equipment on board, and preparing for any contingencies that may arise during the flight. Flight nurses accompany the patient throughout the journey, monitoring their condition and providing necessary care.
The Impact of NEMT on Patient Outcomes
The impact of NEMT on continuity of care cannot be overstated. NEMT services help reduce the risk of missed appointments, delays in receiving treatment, and complications during transit. This continuity is essential for patients with chronic illnesses, those recovering from major surgeries, or individuals undergoing complex treatments that require follow-up care.
For healthcare providers, NEMT services streamline the process of transitioning patients between different care settings. This reduces the administrative burden on hospital staff, allowing them to focus on delivering high-quality care. Moreover, it enhances communication and coordination between different healthcare facilities, ensuring that patient information is securely and accurately transferred, and that care plans are seamlessly continued.
Flying Angels offers ground transportation services equipped with the latest technology to ensure patient comfort and security. They employ a staff of professional, experienced critical care flight nurses trained to provide medical care at high altitudes. They handle all flight arrangements, managing the patient’s specialized needs in coordination with the airlines or airports. This service ensures continuity of care, and offers peace of mind, as patients travel with medical professionals who prioritize their well-being.
For many individuals undergoing dialysis, the prospect of air travel can seem daunting. Dialysis, a life-sustaining treatment for those with severe kidney failure, requires regular sessions that can seemingly complicate the logistics of traveling. However, with careful planning and the right support, dialysis patients can travel by air, opening a world of possibilities.
Non-Emergency Medical Transport (NEMT) services play a pivotal role in making this a reality. NEMT companies specialize in assisting individuals with medical needs during travel, including those requiring dialysis. These services encompass a range of support and services that ensure the safety and well-being of dialysis patients while they travel by air.
Understanding the Needs of Dialysis Patients
Dialysis patients require treatment several times a week, which involves either hemodialysis or peritoneal dialysis. Hemodialysis is typically performed in a clinic and uses a machine to filter toxins and fluids from the blood, a process that takes several hours. Peritoneal dialysis, on the other hand, is often done at home and involves a cleansing fluid being infused into and drained from the abdomen via a catheter, which filters the blood inside the body.
The key concern for dialysis patients looking to travel is scheduling treatments around their travel itinerary. For hemodialysis patients, this might mean arranging sessions at a dialysis center near their destination. Peritoneal dialysis patients have more flexibility, as they can perform their treatment independently, provided they have the necessary supplies and a clean environment.
Planning for Air Travel
When considering air travel, dialysis patients need to plan meticulously. This includes consulting with healthcare providers to ensure travel is safe and discussing shifting treatment schedules. It is crucial to have a medical plan in place that includes identifying dialysis centers at the destination and carrying sufficient medical records and supplies.
For those on peritoneal dialysis, traveling requires carrying enough dialysis supplies for the duration of the trip, plus some extra in case of delays. Airlines typically allow passengers with medical conditions to bring additional baggage to accommodate medical supplies at no extra cost, but this should be confirmed in advance.
How NEMT Services Facilitate Safe Dialysis Patient Air Travel
This is where NEMT services become invaluable. NEMT companies such as Flying Angels specialize in assisting individuals with medical needs during travel, including those who require dialysis. NEMT services include the following.
Medical coordination: NEMT providers coordinate with medical facilities both at the origin and destination to ensure continuity of care. This includes arranging treatment sessions at dialysis centers near the travel destination or ensuring that peritoneal dialysis patients have adequate space and set up at their accommodation to perform self-dialysis.
Travel logistics: In the case of Flying Angels, RN Flight Coordinators handle all aspects of the travel arrangements, from booking flights to organizing ground transportation. They ensure that all travel plans accommodate the medical schedule of the patient.
Medical equipment and supplies: NEMT companies also assist in the transport of necessary medical equipment and supplies. For dialysis patients, this could mean arranging the transport of personal dialysis equipment or ensuring an adequate supply of dialysis consumables.
In-flight care: For patients who require assistance during the flight, NEMT provides a flight nurse to accompany the patient. These professionals are equipped to address any medical issues that may arise during the journey, providing peace of mind for the patient and their family.
With the advent of specialized NEMT services, dialysis patients have more freedom to travel by air than ever before. While the process requires significant planning and coordination, the support provided by NEMT companies such as Flying Angels ensures that dialysis patients can manage their treatment effectively while enjoying the benefits of air travel.
Non-emergency medical transportation (NEMT) services play a crucial, yet often overlooked, role in healthcare. These agencies are essential in providing patients the care they need when it’s not a matter of life and death, but still a matter of health and well-being. They act as a type of healthcare travel agency, providing services to those who need support when traveling.
The list of people who use NEMT services includes seniors, those injured while traveling, the chronically ill, and those discharged from a hospital who need transportation to their home or another medical facility (such as a center of healthcare excellence).
NEMT services are designed to ensure that those who need to travel can do so despite limitations caused by injuries or illness. They can act as a healthcare travel agency, making travel possible for those who otherwise might not be able to travel.
When it comes to long-distance medical transport, potential clients frequently inquire about the specifics of the service provided. The information below is based on the operations at Flying Angels, a leader in the NEMT industry.
What is NEMT?
Non-emergency medical transport (NEMT) includes a seasoned flight nurse who travels with elderly patients or those with health conditions on commercial flights, assisting those who are unable to travel independently. Unlike the more expensive air ambulance, NEMT utilizes commercial airlines to transport patients globally.
Who uses NEMT services?
NEMT services are ideal for individuals who require assistance during travel, including elderly individuals, travelers with disabilities, patients recovering from surgery, and those suffering from significant injuries. A flight nurse is responsible for managing all of the patient’s needs, from oxygen to ventilators, throughout the airport and during flight.
What kind of planes are used?
Flying Angels primarily arranges travel for its clients on standard commercial aircraft, though they do utilize chartered/private aircraft when necessary. This method is significantly more cost-effective for long-distance medical transport compared to the use of air ambulances.
How quickly can you depart?
Although NEMT is not an emergency service, it is generally possible to secure flight bookings for patients within 24 to 48 hours. Contacting the service promptly allows for better planning and access to optimal flight schedules.
NEMT and long-distance medical transport services offer patients a way to travel comfortably with the assurance that their medical needs are professionally managed at a cost that is far more affordable than alternative methods.
The Advantages of Using NEMT Services
Hiring a NEMT company offers several benefits for individuals who require assistance while traveling on commercial flights. They include the following.
Professional medical assistance. One of the primary benefits of a NEMT service is the presence of a flight nurse who travels with the patient throughout their entire journey. These nurses are experienced in handling various medical situations and have been trained in providing medical care at high altitudes. They manage medications, respond to medical needs, and ensure the patient remains stable and comfortable.
Coordination and logistics. NEMT companies handle all logistics involved in arranging travel, which can be particularly complex when medical conditions require special accommodations. This includes booking flights, arranging for appropriate seats on the plane, and coordinating with airports and airlines to meet the specific needs of the patient, such as wheelchair access or boarding assistance.
Transport of medical equipment. Traveling with medical equipment can be challenging due to airline regulations and the need for careful handling. NEMT companies are experienced in managing these complexities, ensuring that all necessary medical equipment, like oxygen tanks or ventilators, are transported safely and in accordance with aviation regulations.
Safety and comfort. For patients traveling with medical conditions or post-surgery, travel can be stressful and potentially hazardous. NEMT services provide a safe and controlled environment, significantly reducing the stress associated with travel. The comfort and well-being of the patient are prioritized, with adjustments made as needed to accommodate health requirements.
Streamlined travel experience. By managing all aspects of the travel process, from medical care to logistics, NEMT companies offer a streamlined and efficient travel experience. This is especially beneficial for patients and their families, as it minimizes the typical hassles and uncertainties associated with traveling with health issues.
Peace of mind. Perhaps one of the most significant benefits for both the patient and their family is the peace of mind that comes from knowing a professional is overseeing and managing all aspects of the journey. This reassurance allows patients and families to focus more on recovery and less on the complexities of travel.
Overall, NEMT services, such as those provided by Flying Angels, enhance accessibility and provide essential support, ensuring that travel is not only possible but safe and comfortable for those with medical needs.
A Center of Excellence (CoE) in healthcare is a specialized program within a hospital or medical institution that focuses on diagnosing, treating, and researching specific medical conditions. These centers earn their status through stringent evaluations that measure patient outcomes, staff expertise, and research contributions. Their primary goal is to set exceptionally high standards in medical care and innovation.
In the modern healthcare system, patients discharged from hospitals may be taken to a CoE for continued treatment. The ability to efficiently transfer patients is an important part of their care plan. Medical providers and patients increasingly turn to non-emergency medical transport companies, such as Flying Angels, for hospital discharge transportation that involves professional care and use of the latest equipment.
The Importance of Centers of Excellence in Healthcare
A Center of Excellence in Healthcare concentrates on superior patient care by pooling specialized resources and expertise. This focus allows them to offer advanced treatment options, including access to pioneering clinical trials. CoEs usually adopt a holistic approach to patient care, integrating various supportive services to enhance treatment effectiveness and patient satisfaction.
Typical areas that CoEs focus on include cancer care, heart care, neurology, and orthopedics. These centers are pivotal in driving medical advancements and education. They contribute significantly to medical research, often participating in or leading clinical trials that push the boundaries of current medical knowledge.
CoEs also promote continuous education and training of their staff, ensuring that medical professionals are updated with the latest developments and techniques in their fields. This emphasis on innovation and knowledge fosters a culture of excellence that influences healthcare practices worldwide.
Importance of Patient Transportation to CoEs
The importance of transportation from hospitals to Centers of Excellence (CoEs) is pivotal for several reasons. First and foremost, safe transportation allows patients access to specialized care that is particularly crucial for complex or rare conditions.
Efficient and safe transportation ensures there is a seamless transition from general hospitals to specialized centers. This continuity is critical for maintaining treatment schedules without delays, especially for conditions that require timely intervention.
Transporting patients to these centers expands their options for treatment, including participation in cutting-edge clinical trials. This not only potentially provides access to the newest therapeutic options, but also contributes to broader medical research efforts.
All this makes reliable and efficient transportation from hospitals to CoEs essential.
Flying Angels and Hospital Discharge Transportation
Transportation after a hospital stay is one of the many NEMT services provided by Flying Angels. As the company name implies, Flying Angels book travel arrangements and sends flight nurses to travel with patients on commercial flights.
Flying Angels provides ground transportation services. These include the use of the company’s customized reclining wheelchairs and professional car services. Our experienced nurses travel with the patients every moment of their transportation journey. Flying Angels coordinates the hospital discharge transportation for transferring patients from their home/facility to their final destination.
By using the service, patients and their families have peace of mind in working with medical professionals with the experience to safely manage hospital discharge transportation to a CoE or wherever they need to go.
Non-emergency medical transport (NEMT) companies provide a critical service that combines medical care with travel assistance. This unique blend is especially beneficial for patients needing safe, reliable, and cost-effective patient transfers between medical facilities.
Unlike air ambulances, NEMT services offer a less expensive solution for non-emergency situations, providing comprehensive care and support without the high costs associated with more acute medical transport services.
NEMT Provides Comprehensive Travel and Medical Assistance
NEMT services are designed to cater to patients who cannot travel independently due to medical conditions, disabilities, or post-operative recovery needs. These companies facilitate patient transfers by managing all aspects of travel arrangements and medical support.
These services include booking flights, managing ground transportation, and coordinating with medical facilities to ensure a seamless transfer process. International transport also includes ensuring proper documentation (driver’s license, passport, and possibly a travel visa) is in order. Such thorough planning is crucial for patients transitioning between care settings, ensuring they maintain continuity of care without the stress and complexities typically associated with travel.
The presence of a flight nurse or a medical professional during the journey is a standout feature of NEMT services. These healthcare professionals are equipped to manage medications, operate medical equipment, and provide ongoing care throughout the journey. Whether it’s monitoring vital signs or administering treatments, having skilled medical personnel on hand provides patients and their families with peace of mind, knowing that health and safety are prioritized.
NEMT and Handling Logistical Challenges
One of the primary challenges in medical transport is managing the logistics of traveling with medical equipment and ensuring all patient needs are met during the trip. NEMT companies specialize in this aspect, adeptly managing requirements such as oxygen tanks, ventilators, and other critical medical apparatus.
They consult with airlines and airports to secure necessary clearances and make special arrangements to accommodate the unique needs of each patient, such as priority boarding or special seating arrangements.
For shorter trips, NEMT providers often use ground transportation equipped with necessary medical modifications. This could include vehicles that are outfitted to transport patients safely who require stretchers or wheelchairs, ensuring that the transfer is not only safe but also comfortable.
NEMT and Cost-Effective Patient Transfers
A significant advantage of using NEMT services over options like air ambulances is the cost-effectiveness. Air ambulances are typically reserved for high-acuity patients who need urgent care mid-flight, which comes at a premium cost. In contrast, NEMT provides a financially accessible alternative for those needing medical oversight, but not immediate emergency intervention.
By using commercial flights and customized ground transportation, NEMT services reduce costs while still maintaining high standards of medical care. This makes medical transport accessible to a broader range of patients, particularly those who are managing chronic conditions or recovering from procedures and need regular follow-up care at different facilities.
For patients requiring non-emergency medical transport, NEMT services offer a vital link between cost-effectiveness and high-quality medical care. They remove the barriers to accessing necessary medical treatments due to transportation issues and ensure that patients can travel safely between home and medical facilities, or between different healthcare providers.
NEMT companies such as Flying Angels not only support patient health and safety but also provide a stress-free travel experience for both patients and their families. By choosing NEMT, patients are afforded a reliable, professional, and cost-effective solution that addresses the logistical and medical complexities of travel, ensuring continuity of care and patient satisfaction in every journey.
